unsuccessful order

[mmc]

Following one of the indicated procedures, on 2 January 2003, I sent ( by fax) the order form for a personal licence of PicturesToExe to Universal Commerce.

On the same date I sent to Universal Commerce the related foreign money order ($26.50).

Up until now ( 12 February), I have not received the registration key or acknowledge of receipt from Universal Commerce. I have written unsuccessfully.

Please, let me know what I have to do.

Thank you.

[LumenLux]

Obviously, way too long. I think you will soon have a response from Igor or his staff who will read your post and get the key issue solved. Meanwhile, you probably deserve the prize for the most patient of anyone who has run into an initial delay.

[support]

Dear Mmc,

It is really very strange, but the point is that I'm not able to find you in our base, as I don't know even your full name.

Please, could you write me to orders@wnsoft.com, or to support@wnsoft.com with the title, for example, "Key problem". Write me your full name and your email that you used in registration.

And besides, check your email program, if it allows you to recieve attached files. It is very important too.

I hope that we would solve this problem as soon as possible.

[support]

Dear Maurice,

Sorry to say, we can't find your order neither at our base, nor at Regnow site.

Please, could you write to orders@regnow.com and to explain there this problem.

[Michel]

Igor and Inna, help for Maurice(France) !!!

26,5 dollars to Universal Commerce Inc. = 14 Jan 2003

This day, no key received...

Please what you do for him ????

Tell to him what he must to do !!!!

Thanks

[support]

Dear Maurice and Michael!

I think that this problem is solved now.

[Michel]

Thank you very sincerely for him!

I think that it is all with the honor of Wnsoft.

Thanks again.

[mmc]

The problem is solved now. Thank you sincerely for your help and for the confidence placed in me.