eep Posted January 5, 2023 Report Posted January 5, 2023 Greetings and salutations! I'm trying to upgrade from 10.5.9 to 11. I get a message that my activation key is corrupt or incorrect. The upgrade to 11 was advertised as free when I purchased 10.5.9 (December, as I recall). How do I make it do its tricks? Thanks, Ed Quote
davegee Posted January 5, 2023 Report Posted January 5, 2023 Make sure that you are putting it in exactly as per the e-mail. Copy and paste from the email? Otherwise: https://www.wnsoft.com/en/support/ DG Quote
Igor Posted January 5, 2023 Report Posted January 5, 2023 Hi Ed, I just sent you a personal message (your license key is included). Your license key should work with the new version 11.0. I recommend to copy/paste the key (Ctrl+C/Ctrl+V) to avoid typo. Quote
eep Posted January 5, 2023 Author Report Posted January 5, 2023 Yes, that got it! I didn't realize that the license key is truncated in the 'About PTE' window. Huge thanks, -Ed 1 Quote
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