problems with some fonts [SOLVED]

[jienense]

I don't know if it's my problem, but I've found that depending on the fonts I use, they don't look complete, there is some way to enlarge the text frame so that the font can be seen in its entirety.

 

en Photoshop :

[Igor]

Hi,

Do you use version 10 or 11? Check the About window that you have the latest update 10.5.9 or 11.0.3 accordingly.

[davegee]

Igor,

It is the same in Version 11 latest. This Font is Reey (otf).

DG

[Igor]

Dave,

Thanks, I've reproduced this issue. We'll check the code next week.

[jienense]

 

Three more sources with the same problem, in case it helps

[Igor]

Thanks for the details.

Indeed the problem with these fonts occur on some other apps, too. For example,  I observe cropped text in WordPad (Microsoft) and in LibreOffce Writer.

However, we'll try to find a permanent solution.

There is a workaround for PTE AV Studio. Add an empty text line before and after your text line. It should help.

[jienense]

1 hour ago, Igor said:

Add an empty text line before and after your text line

Thank you very much, sometimes the simplest is the most effective. (I hadn't thought about it), yes, they are Rare fonts in wrirter, it also happens, but depending on the font size It works well, but with what you said in PTE it is solved.

 

[tom95521]

So far Reey seems to be working in PTE for Mac without extra lines and the other graphics apps I have tested on the Mac (Boxy and Art Text 4).

Tom

 

[Igor]

On 4/15/2023 at 10:33 AM, jienense said:

I don't know if it's my problem, but I've found that depending on the fonts I use, they don't look complete, there is some way to enlarge the text frame so that the font can be seen in its entirety.

Hi,

Try a new version 11.0.3 Build 5:

https://files.wnsoft.com/test/pteavstudio-setup.exe

We improved support for these fonts. 

[davegee]

Hi Igor,

The Reey Font now works OK.

Thanks,

DG

[tom95521]

Interesting that Pixelmator Pro, a popular graphics editor for Macs did not work properly. Affinity Photo 2 and Logoist 4 had no problems with the font.

I emailed Pixelmator Pro support but I doubt it will be fixed as fast as it was in PTE.

Tom 

[Igor]

Dave,

Thanks for checking!

Tom,

The Mac version of PTE AV Studio almost correctly supported these fonts (unlike Windows version).

We'll release a new updated version soon.