.pte problème avec Pte av 11 sur Mac

[François Bazire]

Bonjour à tous 

le fonctionnement de pte av pro 11 est correct, SAUF que les projets .pte ne sont pas utilisables.

si je réalise un montage d'images avec toutes les fonctionnalités possibles, ainsi que pré visualisation et création d'un fichier pour Mac, tout est correct

Mais si je veux faire le montage en plusieurs fois, en utilisant projet pte : le logiciel se plante quand je clique sur projet

Qui peut comprendre, qui peut m'aider ? Que paramètre faut-il régler ?

D'avance merci 

Cordialement 

 

[davegee]

Please post English translation. Use Google Translate.

 

[François Bazire]

Hello everyone

pte av pro 11 works fine, EXCEPT .pte projects are not usable.

if I make an image montage with all the possible features, as well as preview and create a file for Mac, everything is correct

But if I want to do the editing in several times, using project pte: the software crashes when I click on project

Who can understand, who can help me? What parameter should be set?

Thanks in advance

Cordially

[davegee]

Thank you.

DG

[Igor]

Hi,

Do you mean the problem occurs when you try to open earlier saved .pte project in PTE AV Studio on your Mac?

How exactly you open a project - inside PTE AV Studio by clicking Open project command from the main menu > File menu. Or by double clicking on a .pte project file in Finder?

2. Where you save .pte project files? In Documents folder, or Desktop folder? Network drive?
We recommend to save project files in user's home folder on Macintosh internal drive. 

3. Tell me about configuration (model) of your Mac. And version of macOS.

[François Bazire]

Hi, Igor

Yes, the problem occurs when I try to open earlier saved .pte project in PTE AV Studio on my Mac

By double clicking on a .pte project file on desktop

iMac Retina 5K, 27 inch, 2017 Memoryn24 Go/ HD 2,12To

macOS Ventura 13.4.1

[Igor]

4 hours ago, François Bazire said:

Hi, Igor

Yes, the problem occurs when I try to open earlier saved .pte project in PTE AV Studio on my Mac

By double clicking on a .pte project file on desktop

iMac Retina 5K, 27 inch, 2017 Memoryn24 Go/ HD 2,12To

macOS Ventura 13.4.1

Hi François,

Thanks for the details!

Desktop (and Documents) are special folders in macOS and have certain restrictions for access from other apps.

Try to save a .pte project to another folder, it would better to create a new folder in user's home folder for PTE projects.

Please let me know about a result.

UPDATE. I tried to save a .pte project into Desktop (folder) and then open it by double click in PTE AV Studio. No problem, even if I remove a permission for PTE AV Studio to access the Desktop folder.

[François Bazire]

Hi Igor

I create a new folder "PTE projects" to put my "MADÈRE 2015.pte"

Infortunately, when I double click on it, I open PTE AV but the colored wheel turn and turn always, whithout open

 

[François Bazire]

I just succeeded by opening my project from "open project" yellow folder at the top left of the screen
Many thanks Igor

François

[Igor]

I'm glad that you found the solution.

It's interesting problem. We'll try to reproduce it when a projected is opened from the Finder by double click.