Cant load key to new computer

[rannerdale]

I used P2E on my old computer. I tried to load it on my new computer but it wont accept he key. can you help me plese

[jkb]

Are you sure the Key is the correct one for the Version of PTE you are installing?

Jill

[davegee]

You can recover/check your license key here: https://www.wnsoft.com/en/pte-av-studio/lost-license-key/

If you are copying and pasting ensure that there are no spaces at the beginning and end of the copied key.

You can download the version for which your key is appropriate here: https://www.wnsoft.com/en/pte-av-studio/old-versions/

As Jill said, which version did you have on your old PC and which version are you trying to install now?

DG

[Igor]

Hi,

Try to recover the lost license key as suggested above.

2. If it's not possible, please send us a request through this page:

https://www.wnsoft.com/en/support/

We ask you specify your email address which you could use to purchase PTE to help us find your license key. Also let us know what version of PTE you've purchased and year.