Display

[cead]

What could be going on?
 

When I want to view the series in Preview on Display 1 on my AV project (in progress), at a certain point the images no longer match the sound.
However, when viewing via Display 2, the synchronization is perfect until the end.
Regards,
French

[jkb]

Are both Displays the same resolution?

Shouldn't make any difference, but just wondering if maybe you have a very large image/video at the point it is going out of sync & the computer is taking slightly longer to render that.

Otherwise no idea what could cause it.

Hope you can solve the problem.

Jill

[Igor]

Hi,

Check an option in the Project Options > Advanced tab > Synchronize soundtrack and slides. It should be ticked by default.

[cead]

Thank you Igor, synchronization was correct. And thanks Jill for thinking along.
I found the solution by switching the setting of the main screen (Windows HD Color) !
{Second screen now the main screen.)

Regards,
Frans

[Igor]

Frans,

Can you check refresh rate value for both displays? 60 Hz for both, or different values?

[cead]

Igor,

now: 60.000 Hz,
and   60.000 Hz  (this one stood up 59.951 HZ).

[Igor]

Frans,

Can you send me this project? Only single .pte file.

At what time point and on what slide do you notice a significant difference in synchronization?
For example, after 5 minutes, on 30th slide a difference (in synchronization) is about half a second.

Please check with another project for the same problem.

[cead]

Igor,

No more problems with the synchronization.
See my post 18 hours ago:
''Thank you Igor, synchronization was correct. And thanks Jill for thinking along.
I found the solution by switching the setting of the main screen (Windows HD Color) !
(Second screen now is the main screen.)"

 

[Igor]

OK, I'm glad that you solved it. Thanks for the confirmation.

[jkb]

I had a similar problem when I had to replace a display. It was my second display which stopped working. Installing a new one I found that transitions were no longer smooth.

Making the new display number 1 cured the problem. Both were the same make, but the new one was a later model.

Jill