RayW Posted February 9 Report Posted February 9 I've been trying to upgrade from 10 Pro to 11 Pro but when I enter my 10 Pro key I receive an error message saying key is incorrect or damaged. I've tried multiple browsers all with the same results. Thoughts? Quote
nelson Posted February 9 Report Posted February 9 Try here, if you have not already. https://support.microsoft.com/en-us/windows/get-help-with-windows-activation-errors-09d8fb64-6768-4815-0c30-159fa7d89d85#ID0ELD=Windows_10 Quote
jkb Posted February 9 Report Posted February 9 did you copy & paste the Key? If you typed it make sure you are not mixing up 'o' & 0 (zero) or 'i' & 1 Jill Quote
RayW Posted February 9 Author Report Posted February 9 Jill, I copied/pasted the key from an email sent by Wnsoft. I tried it with and without the dashes. No luck. Thanks for replying. Quote
RayW Posted February 9 Author Report Posted February 9 nelson, I'm not sure how that link is relevant. It deals with Windows activation, not PTE AV studio. It is a long article so maybe I missed something? Perhaps I should have been more specific about what I was attempting to upgrade. Quote
Igor Posted February 9 Report Posted February 9 Hi, Probably you tried to enter an old license key for V11? I just sent you a personal message with your valid license key for V11. Quote
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