canaro99 Posted August 3 Report Posted August 3 I was nearly finished with a project when pte av 11 pro "hung up" and then crashed. I cannot find the "recovered" project. The one listed opens as a blank project. Any ideas or suggestions? Thank you. John Quote
Igor Posted August 3 Report Posted August 3 Hi John, I apologize for this problem. If PTE AV Studio can open the recovered project, it will automatically load the next time you launch the app after a crash. I recommend to enable the following option. In the main menu > Settings > Preferences. Project tab. "Save a copy of .pte project file...". It will help next time, if the same problem will occur again. Also periodically use a command "Create backup in a ZIP" from the main menu > File menu. It creates a full backup of your project. Quote
canaro99 Posted August 3 Author Report Posted August 3 5 hours ago, Igor said: Hi John, I apologize for this problem. If PTE AV Studio can open the recovered project, it will automatically load the next time you launch the app after a crash. I recommend to enable the following option. In the main menu > Settings > Preferences. Project tab. "Save a copy of .pte project file...". It will help next time, if the same problem will occur again. Also periodically use a command "Create backup in a ZIP" from the main menu > File menu. It creates a full backup of your project. Hi Igor, Thank you for taking the time to write. A little history first: I first started with PTE around 2002, I shifted to Proshow Producer and stayed with them until the end. I "re-discovered" PTE at that time and bought the Pro version. While the learning curve was a little steep at first, I have never looked back. I really feel your program is the best on the market. Anyone looking to transition from other programs and is serious about their AV work should immediately by the Pro version. The Forum is top-notch, Barry's YouTube work is extremely helpful, and your personal involvement and responses are commendable. (You can quote me on this.) Now to the personal problem. The recovery file is blank. The only blame in this is mine. I thought I had check two CRITICAL choices in Preferences (see the attached screen shot)! >Suggestion: make these choices by default in future releases so knuckleheads like me won't cry later at their oversite. I just glad I made an abbreviated version of this show so I'm not starting completely from scratch. Thank you again. I look forward to future releases! John {1461006E-9E00-44BF-B450-EC166562AE6E}.pte Quote
jt49 Posted August 5 Report Posted August 5 Is "{1461006E-9E00-44BF-B450-EC166562AE6E}.pte" the recovered project? Quote
canaro99 Posted August 5 Author Report Posted August 5 Yes, it was. And appeared to be blank. I redid the project last night. The good thing about this process is I learned some lessons--the hard way. Thank you for taking a look. John Quote
jt49 Posted August 5 Report Posted August 5 It isn't blank (as far as I see), but a project with 144 slides. Maybe that PTE will not find the images in folder "1-PTE AV Shows\00-Working Project\2024 Med\Photos" on drive "E". Copy the recovered project file into this folder and open it there, and tell me what has happened. 1 Quote
Igor Posted August 5 Report Posted August 5 1 hour ago, jt49 said: It isn't blank (as far as I see), but a project with 144 slides. Maybe that PTE will not find the images in folder "1-PTE AV Shows\00-Working Project\2024 Med\Photos" on drive "E". Copy the recovered project file into this folder and open it there, and tell me what has happened. It's a good advice. Try this suggestion. Your recovered project contains the links to files (images) from a folder: E:\1-PTE AV Shows\00-Working Project\2024 Med\Photos\ Copy the project file to this folder and open it. Quote
Igor Posted August 5 Report Posted August 5 Hi, Thanks for choosing PTE AV Studio again! Hope that you'll recover your project. Good luck! I'll start a new topic regarding the option "Save a copy of .pte project file..." activated by default for new users. Quote
canaro99 Posted August 8 Author Report Posted August 8 Thank you for the earlier suggestion, Igor. And thank you to everyone who took the time to offer suggestions! I did go ahead and rebuilt the show. I like it better. ....and I learned a lot. John Quote
canaro99 Posted August 8 Author Report Posted August 8 BTW, sorry for my lag in getting back. Some unforeseen health problems (on their way to resolution). 1 Quote
Igor Posted August 9 Report Posted August 9 Hi, Thanks for your response. Good luck! P.S. I just started a new topic on the forum: Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.