Cannot change Preferences/Templates [SOLVED]

[mhwarner]

I added an additional drive to my laptop and moved virtually all of my data to this "D" drive.  When I added the drive a month ago, I went into PTE AV and changed "Preferences/Templates" to "D: PicturesToExe".  Today I realized that I should in fact have set it to "D: PicturesToExe/Templates", the folder where I had moved all of my existing templates.  So I have tried repeatedly to modify this field in the Preferences/Templates dialog.  However, all I get is a spinning blue circle and PTE AV is totally locked up.  Anybody have any clues as to what is happening?  I had created and saved one template earlier this evening which was originally stored directly in the "PicturesToExe" folder.  But I went and moved it under the "Templates" subfolder  I don't see why this should cause the  problem in re-setting preferences.  Thanks for any help!

[Igor]

Hi Mary,

Probably there was a typo in the new Templates folder path? Wrong folder.

I recommend to uninstall PTE AV Studio and reinstall it again. 

By default, a new Templates folder will be located in Documents:

Documents\PicturesToExe\Templates

If you will not find your old templates there, check your folders:
D:\PicturesToExe\Templates\
D:\PicturesToExe\

where you tried to place the templates earlier.

Close PTE AV Studio and manually move the templates to Documents\PicturesToExe\Templates

2. Then you can try again to move the templates to desired location in the Preferences window > Templates tab. I recommend to click the "Change" button to choose a new folder for the templates in the Open folder/file window. Please don't type a new folder path manually, because it may lead to typos and freezing.

[mhwarner]

Thanks Igor!  Not sure what the actual problem was but I manually put all my templates in the folder where I wanted them to be, then uninstalled and re-installed PTE AV and was then able to go into "Preferences/Templates" and make the change to the folder of my choice without PTE AV locking up.  Thanks for the suggestion.  

[Igor]

Mary,

Glad that you solved that issue!