andrew.sier Posted July 15, 2006 Report Share Posted July 15, 2006 Hi,I am trying to run PTE on my Dad's PC. I've tried v4.48 and also v5.00 (beta 3). In both cases, when I try to launch PTE I get this error message:APR caused a general protection faultin module V128IID.DRV at 0002:00009492.Registers:EAX=000c8400 CS=0357 EIP=00009492 EFLGS=00000282EBX=00000007 SS=3747 ESP=0000899c EBP=000089f2ECX=00000002 DS=0377 ESI=00000080 FS=20bfEDX=00000010 ES=20bf EDI=d604ce5c GS=47dfBytes at CS:EIP:f3 67 65 a4 66 03 76 d2 66 03 7e d6 4a 75 d0 66 Stack dump:00000010 00000000 04670090 00000007 0000001c 000c8400 00600000 00721900 b8d60000 000006f0 ffffffee 00000002 05b7163a 00000000 fc4205ef 00100010 I checked back in the forum for a possible solution. I tried taking the hardware acceleration level for the display down a notch, and when I first did this with PTE 4.48 it worked fine. However, subsequently it is not working (I see the error above). I have also tried turning off hardwre acceleration all together - but that doesn't help either. I have made sure that there is only one version of PTE installed (currently it is v5.0).The video card is an (STB) nVidia TNT 16 Mb. The PC is quite old, not sure what processor speed (its a Dell Dimension XPS R450 with 256 Mb RAM).Can anyone help? PTE is a really nice programme, and I'd really like for my Dad to be able to use it, as he is just getting keen on creating slideshows!Thanks in advance.AndyS (new member) Quote Link to comment Share on other sites More sharing options...
Igor Posted July 15, 2006 Report Share Posted July 15, 2006 I just searched in Google and found that it's a known issue which may happens with various programs (games, antiviruses, firewal, even Internet Explorer 6, etc).This is a video driver problem. Please try to install more new version of drivers for your video card (NVIDIA Riva TNT). And Microsoft recommends to update video driver.p.s. please read this topic on our forum concerning this problem:http://www.picturestoexe.com/forums/index.php?showtopic=2787 Quote Link to comment Share on other sites More sharing options...
andrew.sier Posted July 18, 2006 Author Report Share Posted July 18, 2006 Thanks for this advice. I will try and install new drivers as you suggest and hope it solves the problem. Quote Link to comment Share on other sites More sharing options...
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