fitzner3 Posted May 2, 2003 Report Posted May 2, 2003 Ok, it appears that one has to send an email to: orders@wnsoft.com, with your full name, your origional order ID and the email you used at the time you placed the order.I am really not organized like I thought so I have none of this now that I can find.I am pleading with Igor to just help me or if I have to order again well I guess I will have to.Harry Quote
Clive Timmons Posted May 2, 2003 Report Posted May 2, 2003 Hi Harry,Well all is not lost I think you only need the email address that you submited with your order , anyway keep the faith as they will sort this out to a satisfactory conclusion I am sure of this after having being in your situation myself and was fixed Keep on Rocking Regards Clive. Quote
Guest guru Posted May 2, 2003 Report Posted May 2, 2003 I think WnSoft is right when it asks all these data, Harry, to simplify the work of the support and avoid cheats.But I'm sure Igor remember well your name... Drop a line to him, and you'll solve very soon your problem! Quote
Ken Cox Posted May 2, 2003 Report Posted May 2, 2003 Igor Kokarev igor@wnsoft.comand/orsupport@wnsoft.comken Quote
fitzner3 Posted May 3, 2003 Author Report Posted May 3, 2003 Thanks for the support!!I totally agree that there would be cheats that would try to get another code but that is not me and I know you guys believe me!! I will send Mr. Kokarev another email.Harry Quote
Igor Posted May 3, 2003 Report Posted May 3, 2003 Dear Harry,Of course, I remember you! Was "My Home Town" your presentation? I just sent you the registration key.p.s. we always examine all requests, even difficult cases. Quote
fitzner3 Posted May 3, 2003 Author Report Posted May 3, 2003 Thanks Igor!!!!!!!!!!!!!!!Received your email with the code and activated it just fine!!This time I saved it on a personal disk of presentations. When I get close to a cd-r 700 mb I save all to a CD for save keeping.unfortunately, I had to delete all .pte files as all my pictures were lost but kept the final .exe!! Quote
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