Gracie Posted May 16, 2007 Report Share Posted May 16, 2007 Hi there....I'm hoping someone can help me out....I did a search and didn't come up with anything. When I follow the instructions to create an AVI file to burn a video to DVD I'm coming up with this error:Cannot create file C:/windows/system32/pte.video.dllAcess violation at address 0052FE55 in module 'apr.exe' read of address 00000010Now don't laugh.....I've crashed our computer before so my husband has limited my user commands to void this...so I'm wondering since I regsistrared and loaded Pic2exe under my user name, could that be the problem? I'm clueless and desparate because I have some clients waiting for their DVD slideshows. Quote Link to comment Share on other sites More sharing options...
Ken Cox Posted May 16, 2007 Report Share Posted May 16, 2007 Gracieyou will have to tell us a lot more itemsdetails of your computerversion of pictoexeken Quote Link to comment Share on other sites More sharing options...
Gracie Posted May 16, 2007 Author Report Share Posted May 16, 2007 Hi Ken,Thank you so much for responding. Bare with me, I'm not the most computer savvy person. The version of I have is 4.48. I'm not sure what you need for the info on my computer, if you could let me know I will get that for you. Quote Link to comment Share on other sites More sharing options...
Ken Cox Posted May 16, 2007 Report Share Posted May 16, 2007 ver of windowsamt of ramprocessorgraphics cardif you dostartruntype in dxdiagyou will get a lot of info when somebody else asks you for specific infoken Quote Link to comment Share on other sites More sharing options...
Gracie Posted May 16, 2007 Author Report Share Posted May 16, 2007 WOW Ken...thank you! I learn something new everyday! OK....here ya go:Micosoft Windows XP HomeMemory: 504 MB RamPage File: 381 MB used 846 MB availableIntel® Pentium® 4 CPU 2.8GHzAnd I can't find the graphics card info....any idea where to look? Quote Link to comment Share on other sites More sharing options...
Lin Evans Posted May 16, 2007 Report Share Posted May 16, 2007 Gracie,Click on the "Display" tab when you run dxdiag and you will find the information about your video card.LinWOW Ken...thank you! I learn something new everyday! OK....here ya go:Micosoft Windows XP HomeMemory: 504 MB RamPage File: 381 MB used 846 MB availableIntel® Pentium® 4 CPU 2.8GHzAnd I can't find the graphics card info....any idea where to look? Quote Link to comment Share on other sites More sharing options...
Gracie Posted May 16, 2007 Author Report Share Posted May 16, 2007 Thanks Lin! It's Intel® 82865G Graphics Controller Quote Link to comment Share on other sites More sharing options...
Gracie Posted May 17, 2007 Author Report Share Posted May 17, 2007 Just bumping up for some help. Quote Link to comment Share on other sites More sharing options...
Ken Cox Posted May 17, 2007 Report Share Posted May 17, 2007 what dvd authoring program are you usingroxio suitenero ultra suiteetcyou must have a suite to make the dvdare you not able to create the temp vid file? {avi} ken Quote Link to comment Share on other sites More sharing options...
Gracie Posted May 17, 2007 Author Report Share Posted May 17, 2007 Ken,I have Nero but when I go into Pic2exe to create the temp avi file, it won't let me...it says what I wrote in the opening post and it freezes up my computer. Quote Link to comment Share on other sites More sharing options...
Lin Evans Posted May 18, 2007 Report Share Posted May 18, 2007 Hi Gracie,If you have any anti-virus or spyware software running, temporarily turn it off. You can do this by pressing CTRL ALT DEL simultaneously. When the Windows Task Manager pops up, clicl on the "Processes" tab and look for the name of the anti-virus software then highlight it and click on "End Process". If you don't feel comfortable doing this maybe ask your husband to help. Once you have the anti-virus disabled, try to create the AVI again.What it sounds like to me is that something is preventing PTE from making the necessary file in the System 32 folder. I'm not certain, but trying won't hurt anything. If you are concerned about a virus threat while you are doing this, disconnect the computer from the cable or router or whatever is connecting it to the internet.When you are finished testing, then just reboot the computer and it will reload the antivirus software. Then plug it back to the internet and tell us what happened.LinKen,I have Nero but when I go into Pic2exe to create the temp avi file, it won't let me...it says what I wrote in the opening post and it freezes up my computer. Quote Link to comment Share on other sites More sharing options...
Gracie Posted May 23, 2007 Author Report Share Posted May 23, 2007 Thank you....I just got back to this so I'll give it a try tonight! Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.