photo girl Posted June 23, 2007 Report Share Posted June 23, 2007 seemingly solved the synch problem and ready to burn with my fancy upgraded software...which i've paid the 20 bux for burning capabilities and it tells me i'm using a trial version and that i need a key. what am i missing here? Quote Link to comment Share on other sites More sharing options...
photo girl Posted June 23, 2007 Author Report Share Posted June 23, 2007 found the well-hidden key...loaded it and the screen still displays..."this video created with a trial version". good god...is there any real support from this company or is it all on the forum shoulders??? Quote Link to comment Share on other sites More sharing options...
Lin Evans Posted June 23, 2007 Report Share Posted June 23, 2007 Actually, the support is fantastic. Issues, bugs, etc, are frequently solved the same day. Email sometimes doesn't get throught in a timely way so the developers visit the forum every day - Remember in Russia it's a day ahead and usually opposite time from the U.S., etc. The forum is a large part of the support here.I'll repeat my question from your other post. Go into Video Builder and click on Help and then on About and tell me what it says. It would appear that you may not have loaded the key in the correct place, i.e., through Video Builder rather than from the main screen.Linfound the well-hidden key...loaded it and the screen still displays..."this video created with a trial version". good god...is there any real support from this company or is it all on the forum shoulders??? Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.