Vesa K Posted December 23, 2008 Report Share Posted December 23, 2008 I scanned my PC with a-squared free, and it reported a "Trojan.Generic!IK" in PtePreview.exe. Previously I got a similar alarm with Avast concerning the same exe file, but it was somehow resolved that it was a false alarm. Supposedly this is again a false alarm, but I cannot help getting alarmed by these messages, so is there anything you could do to improve the software so as to avoid these problems ? If not, could you tell me why this alarm keeps appearing ? Quote Link to comment Share on other sites More sharing options...
Igor Posted December 23, 2008 Report Share Posted December 23, 2008 Thanks, I just sent request to developers of this antivirus to solve this problem. Quote Link to comment Share on other sites More sharing options...
Lin Evans Posted December 23, 2008 Report Share Posted December 23, 2008 The problem isn't with PTE but with the anti-virus software. False positives are not that uncommon with anti-virus software and need to be handled by the anti-virus software developers not by Wnsoft. There is no problem with the Wnsoft code which needs to be changed to accommodate defects in anti-virus detection. Wnsoft notifies anti-virus software companies whenever a false positive is discovered, the rest is up to the software developers of the anti-virus software. There is no need to be alarmed - the problem is "definitely" with the anti-virus software. Best regards,Lin Quote Link to comment Share on other sites More sharing options...
Vesa K Posted December 23, 2008 Author Report Share Posted December 23, 2008 Thanks, I just sent request to developers of this antivirus to solve this problem.Many thanks,Vesa K Quote Link to comment Share on other sites More sharing options...
Igor Posted December 24, 2008 Report Share Posted December 24, 2008 They wrote me that false positive was fixed today. Quote Link to comment Share on other sites More sharing options...
Vesa K Posted December 25, 2008 Author Report Share Posted December 25, 2008 They wrote me that false positive was fixed today.Thank you very much for the excellent service.Happy new year,Vesa Quote Link to comment Share on other sites More sharing options...
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