Need help please

[jdearman]

Today I am having a problem that I have never had before. Specifically:

When I open PTE 5.5 and attempt to load photos to start a show, I get the following message" Project files created in PTE v 1.00-1.60 are no longer supported now"

How do I correct this?

Jim

[fh1805]

You possibly have two or more versions of PTE installed on your system and your Windows File Associations are associating the .pte extension with an older version rather than with the latest version?

regards,

Peter

[Ken Cox]

JIM

further to Peter's answer

when you install ver 5 it overwrites the old shortcuts and becomes the default opener program - then when you try to open a version 5 show with ver 4 you get that message

therefore you must open ver 4 program first then direct it to a show that has been created by ver 4 AND SAVED BY VERSION 4 -- NOT CREATED OR SAVED BY VER 5-

SUMMING UP

if you open a ver 4 show with version 5 and save it by ver 5 then ver 4 will not open it

FURTHER

LETS SAY you installed ver 5.6.2

then

you installed ver 5.6.3 -- 5.6.3 is now the default version to open ALL PRIOR MADE SHOWS -- ver 3,4,and 5

ken